We do our best to ensure that the products you order are delivered according to your specifications. However, should you receive an incomplete order, damaged or incorrect product(s), please notify our customer support immediately or within 3 hrs of receiving the products, to ensure prompt resolution. Please note that we will not accept liability for such delivery issues if you fail to notify us within 3 hrs of receipt.

 

We also understand that various circumstances may arise leading you to want to return a product or products that are not defective. In these cases, we may allow the return of unopened, unused products after deducting a 50% restocking charge, ONLY if you notify us within 3 hrs of receipt.

 

In some cases you may have to return the product with or without owning the return shipping cost.